We were present, together with Ian Kerr, the founder of The Postal Hub, in a podcast where we discussed:
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How a payment solutions provider became a parcel delivery company
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The link between delivery failure and refunds
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How niche online businesses grow from marketplaces to becoming standalone e-commerce merchants
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How small business growth is powering Romanian e-commerce
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Cross-border e-commerce in the region
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How C-Solution set up a parcel locker network, including:
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Site selection
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Proximity
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Commercial vs residential lockers
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Temperature control considerations
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Indoors vs outdoors
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A unique parcel locker offering: lockers in a container! (See main photo above.)
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Usage rates for the new parcel lockers
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A carrier neutral (open) parcel locker network – even allowing merchants to directly deliver to the lockers
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Some innovations in click-and-collect
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Savings made by Decathlon by implementing in-store click-and-collect lockers
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Teleportation! How parcel lockers are used for instant fulfilment
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Selecting the right products for teleportation
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Parcel lockers in residential buildings
Listen to the podcast by clicking on the play button on the audio player bellow